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Citizens

3.2(11)· Google3.2 out of 5 from 11 reviews (Google rating)Bank
Closed · opens 9:00 AM
(248) 644-7510 Directions locations.citizensbank.com

Quick facts

Citizens is a bank at 795 E Maple Rd in Birmingham, MI, open Mon–Sat from 9:00 AM. Call +1248-644-7510 for details.

Address
795 E Maple Rd, Birmingham, MI 48009
Phone
+1248-644-7510
Hours today
9:00 AM – 12:00 PM

About Citizens

Citizens is a bank at 795 E Maple Rd in Birmingham, MI. This location has an ATM and wheelchair-accessible parking. Its stated areas of help include questions about buying a home, paying for college, saving for retirement and managing debt. These topics describe the bank’s broader approach to helping customers with money questions, rather than a detailed list of services confirmed for this particular location.

The Birmingham, MI location is part of a network that Citizens describes as approximately 1,100 branches across 15 states, with around 3,100 ATMs. Customers can also connect with the bank online, through its mobile app and through a customer contact center. Citizens identifies itself as a Member FDIC and an Equal Housing Lender. The location has a Google rating of 3.2 out of 5 from 11 reviews; that small review count provides limited context for assessing customer experiences.

Known for

  • ATM at this location
  • Wheelchair-accessible parking
  • Home, college and retirement money questions
  • Online, mobile and contact-center access
  • Member FDIC and Equal Housing Lender

Good for

Google rating breakdown

11 ratings on Google. Ratings and counts are Google's, not ours.

  • 5★6
  • 4★0
  • 3★0
  • 2★0
  • 1★5

What reviewers say elsewhere

  • “I don’t think anyone who works there wants to be bothered. If you go inside, it looks like a front for an undercover business. No one was at the front desk and when i did get their attention, it was like pulling teeth to get a seat in so…”

    — Beth Lickert, August 28, 2026 · google

  • “Eric provided a stellar experience for my Mother and I. He was friendly, professional, patient, efficient and knowledgeable. We updated Mom's checking account, added the account as a beneficiary in her trust and had a document notarized.…”

    — Dan Perrin, December 10, 2024 · google

  • “What kind of a business doesn’t answer their phone? (Many repeated attempts) If you do get through, they’ll tell you they’re with a customer, take your name and number and never call back. Maybe it’s different in person, but good luck g…”

    — Spam Hawk, August 8, 2022 · google

  • “Man at the front extremely nice and professional.”

    — Muhamad Abbas, December 1, 2021 · google

Excerpts are shown for attribution and remain the property of their source.

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Nearby places

Within walking distance

Citizens — frequently asked

Is Citizens open on Mondays?
Yes — Citizens is open Monday from 9:00 AM to 4:00 PM.
Where is Citizens?
Citizens is at 795 E Maple Rd, Birmingham, MI 48009.
What is the phone number for Citizens?
You can reach Citizens on +1248-644-7510.
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