west elm
Quick facts
west elm is a home decor store at 215 W Maple Rd in Birmingham, MI, open daily from 11:00 AM. delivery available.
- Address
- 215 W Maple Rd, Birmingham, MI 48009
- Phone
- +1248-593-8200
- Hours today
- 10:00 AM – 7:00 PM
- Accessibility
- Wheelchair accessible entrance
About west elm
west elm at 215 W Maple Rd in Birmingham, MI is a chain retailer offering modern furniture, home accessories and kitchen items. Although the supplied business category is Flooring Company, the retailer’s description centers on furniture and household goods rather than flooring. Its listed offerings also include used goods, assembly service and repair service. The information provided does not specify which products qualify for assembly or repair, or what used goods are available.
Customers can shop in store, arrange delivery or use in-store pickup. Same-day delivery and on-site services are not listed as available, so those options should not be assumed when planning a purchase. The location has a wheelchair-accessible entrance and wheelchair-accessible parking, and accepts credit and debit cards. Its Google rating is 2.6 out of 5 from 260 reviews; the supplied information does not include review text explaining that score.
Known for
- Modern furniture and home accessories
- Kitchen items and used goods
- Delivery and in-store pickup
- Assembly and repair services
- Wheelchair-accessible entrance and parking
Good for
- Delivery
- Wheelchair accessible
What reviewers say elsewhere
“First time ordering anything from West Elm and I’m so disappointed. I found a Hank chair an ottoman open box that I was really excited about. After waiting a month for it to arrive I got a call two days before the scheduled delivery to l…”
— Danielle Rosenscruggs, September 13, 2026 · google
“I drove a long way to get to the store to see some couches as well as a specific mattress that I had read about online. I was greeted with, "You brought the whole crew," referring to my kids. I was given very detailed instructions on how…”
— Jennifer Bailey, August 18, 2026 · google
“Everything was so promising until they were utterly unable to deliver the furniture without damaging it .. delaying delivery by months and counting”
— Tim G, August 11, 2026 · google
“Far and away the worst customer experience I've ever had. I ordered my daughter a loft bed for her 10th birthday, and I paid for white glove delivery bringing the total to over $3,000. First the delivery crew was an hour late beyond th…”
— Brook Critchfield, July 31, 2026 · google
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Reader reviews
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west elm — frequently asked
- Is west elm open on Mondays?
- Yes — west elm is open Monday from 10:00 AM to 7:00 PM.
- Where is west elm?
- west elm is at 215 W Maple Rd, Birmingham, MI 48009.
- Does west elm do takeout or delivery?
- According to its Google listing, west elm offers delivery.
- What is the phone number for west elm?
- You can reach west elm on +1248-593-8200.